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Find the answers to the most frequently asked questions about Futurestay's features, pricing and more.
I need help
How do I delete my account?
Partial refund of a guest Security Deposit
Managing Guest Security Deposits
Introducing Your New Financials
Best practices for using turnover blocks, check-in customizations, and more
Can I schedule check-in for only Friday, Saturday, or Sunday?
How do I adjust my rates and stay length?
How do I cancel a reservation?
Building Cancellation Policies in Futurestay
Introducing Your Reservations Report
What is per guest pricing?
What is a "Listing Site?"
How do I change my account email?
How do I respond to guests?
When do I get paid for reservations?
Building A Team in Futurestay
Who can use Futurestay?