FAQs

Find the answers to the most frequently asked questions about Futurestay's features, pricing and more.

• I need help
• How do I delete my account?
• Partial refund of a guest Security Deposit
• Managing Guest Security Deposits
• Introducing Your New Financials
• Best practices for using turnover blocks, check-in customizations, and more
• Can I schedule check-in for only Friday, Saturday, or Sunday?
• How do I adjust my rates and stay length?
• How do I cancel a reservation?
• Building Cancellation Policies in Futurestay
• Introducing Your Reservations Report
• What is per guest pricing?
• What is a "Listing Site?"
• How do I change my account email?
• How do I respond to guests?
• When do I get paid for reservations?
• Building A Team in Futurestay
• Who can use Futurestay?